Terms and conditions for the SATS app (English version)

These terms of use ("terms") apply to the use of the SATS App ("App"). The App is an information service that can be downloaded to mobile phones and/or tablets and used by individuals who have entered into a legal agreement with SATS for the provision of products and services, as well as those individuals who have downloaded the App ("you" or "User").

By using the App, you confirm that you have accepted the terms and agree to comply with them. If you no longer accept the terms, you may uninstall the App at any time.

The parties to the agreement are you as the user of the App and SATS ASA org. no. 996 739 848 ("SATS").

The App is available on iOS and Android devices and requires an internet connection. The App's features may be updated or removed as needed, and some older devices may not support the full functionality of the App. The User is responsible for downloading the latest version of the App.

You are responsible for your own use of the App and for complying with Norwegian law, these terms, and the rules applicable to the marketplace where you downloaded the App. If we suspect misuse, we reserve the right to block your access. Your username and password are personal and must not be shared with others, and booking of group sessions follows currently applicable booking rules.

The App may from time to time be partially or completely unavailable due to maintenance or other reasons, and SATS makes no warranties regarding function and availability. To the extent possible, we will provide information about limitations in the availability of the App. Furthermore, SATS assumes no responsibility for other errors that may affect the App, wholly or partially, including system errors, application errors, connection errors, and similar.

SATS provides no guarantees or promises regarding the accuracy or completeness of content, information, or other material provided on or through the App.

SATS has no liability to you if the performance of our obligations under these Terms of Use is delayed or prevented, or if availability or functionality in the App is restricted, delayed, or prevented by law, governmental decision, or other causes beyond SATS' reasonable control, which SATS could not reasonably have foreseen or overcome the consequences of.

The use of the App requires the processing of personal data necessary to provide services in the App. You can read more about how SATS processes your personal data here: privacy policy.

Social features are part of the App, meaning that your name and profile picture are visible to other users of the App, so they can send you follow requests. If you do not wish to be visible to others in the App, you can turn off the visibility in search through privacy settings in the App. If you share a link to a profile, your friends will find you via the link even if you have turned off visibility in search.

When you accept a friend request, you will share information about upcoming and past workouts with the new friend. You can adjust what information you share with friends in the privacy settings in the App.

If you want to follow other app users, we offer the option of finding friends through your contact list. To know which of your contacts have SATS membership, we need access to and match your contact list with our membership database. SATS will not store or use this data for any other purpose.

These terms apply as long as you have the App installed on your device, and you may terminate your use of the App at any time by deleting it from your device.

SATS may at any time make changes to these terms, the content, and the services available in the App, including but not limited to improvements, removal, or discontinuation of parts of the App. In case of changes of significant importance, SATS will do its best to notify about the changes in advance.

The current terms for the App will be available via the App and on SATS' websites.

SATS owns and holds all intellectual property rights associated with the App, including material made available in it. All material is protected by copyright and trademark laws. User's access to the App grants no rights to SATS' intellectual property rights, except for a limited, revocable, non-exclusive, and non-transferable license to use the App in accordance with these terms. Except for private use, it is not allowed to copy, reproduce, transmit, or distribute any material or information from the App without prior written consent from SATS.

SATS has the right to wholly or partially transfer our rights and/or obligations under this agreement to a third party.

These terms are governed by Norwegian law.

The parties shall attempt to resolve any disputes amicably. If this fails, you can contact the Norwegian Consumer Authority for mediation.

The EU Commission's complaint portal can also be used if you wish to complain, particularly if you are a consumer residing in another EU or EEA country. The complaint is filed via this link.

If you wish to complain about our processing of your personal data, you can complain to the Norwegian Data Protection Authority. More information about this complaint option is provided in our privacy policy.

If you wish to contact us, you can reach us via www.sats.no.

These terms of use were last updated on November 1, 2024, and replace all previous versions.